While a large quantity of IoT offerings today are focused on connectivity only, many CSPs are starting to roll out new end-to-end business applications to create additional value for their enterprise customers. In fact, about 50% of the Telecoms.com survey respondents said they expect to see service providers offering purpose-built IoT applications for different vertical markets within the next two years.

Enterprise IoT is well-positioned to be a critical revenue driver for CSPs. Businesses expect CSPs to offer innovative products in the growing market. CSPs’ IoT business models and strategies will need to be tuned. The Telecoms.com survey results clearly indicate, in terms of business model, IoT platforms for applications and purpose-built applications will dominate the market. This confirms the feedback we are receiving from our CSP customers as well. As IoT business models improve, CSPs will be able to increase their monetization and better define the IoT journey for customers.

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