How to Resolve QuickBooks Error 15103?

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The QuickBooks Error 15103 occurs when you try to download QuickBooks Desktop or payroll updates or else due to incorrect configuration. This is one of the most common errors and belongs to the QuickBooks 15000 series error.

The QuickBooks Error 15103 occurs when you try to download QuickBooks Desktop or payroll updates or else due to incorrect configuration. This is one of the most common errors and belongs to the QuickBooks 15000 series error. When this error occurs, you will not be able to use the improved features of the QuickBooks payroll service. In this blog, we are going to provide you a detailed information on its causes and resolutions to troubleshoot it. Stick around this blog to learn about this issue till the end. For any questions that are clicking in your brain, you can ask by contacting our tech support team. To get in touch with our team dial our hotline at +1-844-499-6700.

What causes QuickBooks error 15103?

This error can be caused by the following factors:

  • This issue may occur if the shared download drive is not properly mapped.
  • If files or components for payroll updates are missing.
  • The Windows files are corrupted.
  • QB File Copy Service is disabled.
  • Firewall settings have blocked the QBDT payroll updates.
  • Additionally, such errors can also occur if the digital signature cannot be verified.

How to Fix QuickBooks Error 15103?

To fix error code 15103 from the QuickBooks Pay slip, follow the solutions listed below.

Solution 1: Reinstall QuickBooks Desktop

  • The first thing you need to do is uninstall QuickBooks Desktop.
  • You must then download and launch the QuickBooks Clean Install Tool.
  • Next, manually rename the QuickBooks Desktop installation folder.
  • Once this is complete, reinstall QuickBooks Desktop.
  • Next, you need to check if update error 15103 is still present.

Solution 2: Install the Digital Signature Certificate

  • First, you should start a window search for QBW32.exe located in the C: \Program File\ Intuit\ QuickBooks directory and also search for the QBW32.exe window.
  • If QBW32.exe is not found on your first search, click the Advanced Results in the search window.
  • Then you need to click on the computer icon on the next screen.
  • In the search results, look for QBW32.exe with the application type.
  • Once completed, click on QBW32.exe and go to the Properties option.
  • Now you need to click on the Digital Signatures tab and check if Intuit Inc.
  • is selected in the signature list.
  • Then go to advanced options.
  • Click View Certificate in the digital signature details window.
  • Now you need to click Install Certificate in the certificate window.
  • Next, click the Next tab until you see the Finish tab on the screen, and then click Finish.
  • You will then need to restart your computer system.
  • After the restart process is completed, open QuickBooks Desktop.
  • Finally, download the update again.

Some Alternate Solutions to Fix QuickBooks Error 15103

Here is a list of a couple of steps that you can also apply to resolve this error if the above one doesn’t work for you.

Solution 1: Edit the Internet Explorer Settings

Solution 2: Configure Firewall and Antivirus Defender

Solution 3: Verify the Internet Connection and QuickBooks Settings

Solution 4: Download the update in Safe Mode

Solution 5: Switch to Normal Start-up Mode

Solution 6: Run Quick Fix My Program

Solution 7: Start the Reboot.bat file

Solution 8: Rename the downloadqbxx folder


After reading the above blog we believe that you get some helpful information about QuickBooks Error Code 15103. The correct set of steps can easily help you in resolving this issue. It only requires a little technical knowledge. But in case you find performing these steps difficult, it is recommended to take expert assistance to avoid any trouble. You can contact our QuickBooks Support expert by dialing our helpline number at +1-844-499-6700.

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