Reject Code IND-031-04 is an error code that can occur when you file your taxes electronically. It indicates that the IRS cannot match the Adjusted Gross Income (AGI) you entered on your tax return with the AGI on record from the previous year. This can happen for a variety of reasons, such as data entry errors, identity theft, or incorrect information on your tax return.
To fix the IND-031-04 error code, there are a few steps you can take:
Verify your AGI from the previous year:
This can be found on line 11 of your 2021 tax return if you filed it already. If you did not file a tax return for the previous year or if you filed it after the due date, you may need to request a transcript from the IRS.
Double-check your AGI entry:
Once you have verified your AGI from the previous year, you should double-check the AGI entry on your current tax return. Make sure that the AGI you entered matches the AGI on record from the previous year.
Try entering "0" for AGI:
If you have confirmed that the AGI you entered is correct, but you are still receiving the IND-031-04 error code, you can try entering "0" for AGI. This will only work if you did not have any income or if your income was below the filing requirement for the previous year. If you earned any income in the previous year, you cannot enter "0" for AGI.
File your tax return by mail:
If none of the above steps resolve the error code, you can file your tax return by mail. Be sure to include a copy of your previous year's tax return and write "Amended E-File Return" at the top of your tax return. This will help the IRS to process your return more quickly.
Contact the IRS:
If you have tried all of the above steps and you are still receiving the Reject code IND-031-04 error code, you should contact the IRS for assistance. They can provide you with more information about why your AGI is not matching and help you to resolve the issue.
